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FAQ

Frequently Asked Questions

Welcome to the FAQ section of our Telegram Mini App bot! Here, you’ll find quick answers to common questions about staking, rewards, account management, and platform security. Each FAQ topic is designed to provide clear and concise answers, helping you get the most out of your experience.

1. Account Setup and Verification​

Q: How do I set up my account?
A: Start by visiting the Account Setup section in the bot. Follow the prompts to enter your information and complete any required verification.

Q: Do I need to verify my identity?
A: Yes, some regions require additional identity verification. Check the Verification Status section in the bot to see if additional steps are needed.

2. Staking and Rewards​

Q: How do I start staking?
A: Go to Staking Options in the bot and select a staking tier that fits your goals. Confirm the amount and duration to initiate staking.

Q: What are the different staking tiers?
A: We offer four tiers, each with unique durations and reward rates:

  • Tier 1: 7 days
  • Tier 2: 25 days
  • Tier 3: 45 days
  • Tier 4: 100 days

You can view these options under Staking Tiers for more details.

Q: How are rewards calculated?
A: Rewards are based on the tier, duration, and total amount staked. Higher tiers yield greater rewards. Visit Reward Calculation for specifics on each tier.

3. Purchase Limits and Requirements​

Q: How much can I purchase in additional tokens?
A: Your purchase limit depends on your total staked amount. Check Purchase Power in the bot to view your current purchase capabilities.

Q: Are there requirements to unlock token purchases?
A: Yes, direct token purchases are only available after you complete at least one staking cycle. Visit Token Purchase Requirements for full details.

4. Referral Program​

Q: How does the referral program work?
A: For each new user you refer, you’ll earn 10 NNNN tokens when they complete their first staking. Additionally, you receive 5% of their staking rewards from every completed period.

Q: Where can I find my referral link?
A: Go to Referral Rewards and tap Get Referral Link to copy and share your unique link.

Q: Can I refer multiple users?
A: Yes! You can refer as many users as you like, but please avoid creating fake accounts, as this violates our anti-fraud policy.

5. Security and Anti-Fraud​

Q: How can I secure my account?
A: Enable Two-Factor Authentication (2FA) in the Security Settings for enhanced account protection.

Q: What are the penalties for early withdrawal?
A: Withdrawing before the end of the staking period incurs a 50% token burn penalty. Visit Early Withdrawal Info for more details.

Q: What should I do if I notice suspicious activity?
A: Use the Report Fraud feature in the bot to notify our support team of any unusual account behavior.

6. Staking Periods and Withdrawals​

Q: How long is each staking period?
A: Staking periods vary by tier:

  • Tier 1: 7 days
  • Tier 2: 25 days
  • Tier 3: 45 days
  • Tier 4: 100 days

Check the Staking Cycles section to view current periods for your active stakes.

Q: What happens when my staking period ends?
A: Once your staking period completes, your staked tokens and rewards will be unlocked. You can choose to withdraw or reinvest.

7. Account Notifications and Alerts​

Q: How do I receive alerts for my account?
A: Enable Account Alerts in the bot to stay informed about important activity, such as staking milestones and unusual account activity.

Q: Will I be notified when my staking period is about to end?
A: Yes, you can enable Staking End Date Alerts to receive reminders as each staking period approaches completion.

8. Common Troubleshooting​

Q: I forgot my 2FA password. What should I do?
A: Use the recovery email you set up with Two-Factor Authentication. If you still need help, visit the Support section for assistance.

Q: Why is my referral reward not showing up?
A: Referral rewards appear once your referred user completes their first staking period. Visit Referral Activity to view recent referrals and rewards.

Q: How do I update my profile information?
A: Go to Account Settings in the bot and select Edit Profile to make any changes.

Final Thoughts​

This FAQ section in the Telegram Mini App bot is here to support you with quick answers and easy access to features. If you have additional questions, feel free to reach out via the Support section. Enjoy your experience on the platform, and happy staking!